FAQ
Got questions about our products?
Where can I buy FIRST PRIDE Poultry products?
Our quality products are available at all major hypermarkets and supermarkets. Please see Where to Buy page for more information.
Where can I find cooking instructions for FIRST PRIDE Poultry products?
Heating and cooking instructions are listed on the packaging of FIRST PRIDE Poultry products and on our website.
Can I cook FIRST PRIDE Poultry products in an air fryer or oven?
Yes, you may cook our products in air fryers. However, for the best eating experience, it is recommended to fry them in oil.
Do I need to thaw FIRST PRIDE Poultry products before cooking?
No, you do not need to thaw the products before cooking. Our products can be prepared as simply as from 'freezer to fryer'.
How should I store FIRST PRIDE Poultry products?
Our Products should be store in the freezer at -18°C as stated on the package.
What is the shelf life of FIRST PRIDE Poultry products?
Please refer to the best before/expiry date on our packaging.
Is FIRST PRIDE Poultry Halal?
Yes, our products are halal certified.
Are FIRST PRIDE Poultry products gluten free?
No, FIRST PRIDE poultry products are not gluten-free (contain wheat). It would be best to refer to our ingredient list on the product pack or on our website.
How do I know if FIRST PRIDE Poultry products contain allergens?
FIRST PRIDE Poultry products may contain allergens such as gluten (wheat), egg, soy, etc. It would be best to refer to our ingredient list at the back of the product pack or on our website.
I can't find a product I'm looking for, has it been discontinued?
If you can't find the product you're looking for, make sure it's still available by checking out our full range of products on our website. We're always working to grow our product range, but if it's not on our website, then sadly it has been discontinued.
Have a question or concern for FIRST PRIDE?
We love hearing from our customers. If you have any feedback, comments or questions, please contact us via our social media or send us an email at firstpride@tyson.com and we’ll happily answer.
Copyright 2023 First Pride
Copyright 2023 First Pride